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After-sales Service
 

We provide the after-sales services as follows: at least one monthly inspection of air compressor for free, irregular inquiry of the equipment operation status over telephone and on-site solving of any problems of the equipment. In order to provide the most satisfactory service for users and meet their needs to the largest extent, after the professional maintenance engineers of the Company completed the equipment inspection and maintenance, they must submit the Form of Inspection or Form of Maintenance to the users, so that users can fill out the relevant comments and suggestions on the status of equipment maintenance and service quality of the maintenance engineers. In that way, the Company will constantly improve its service standards by timely improving the service quality based on users’ comments and suggestions.

 

About Repair Service

        In case of any failure of the air compressor, the user can call our 24-hour service hotline at 400-886-1856 anytime and anywhere. Our service engineers will offer the rapid response in the shortest possible time (generally 2 to 4 hours depending on the distance) and provide the prompt disposal to solve your problems. We make the commitment that the labor cost is free of charge for the warranty service during the service life of the equipment.

 

Technical Advisory Services

Whenever you need to consult the technical issues during the pre-sale, in-sale or after-sale processes, please feel free to call us at 400-886-1856 at any time. We will provide the relevant technical information for free.

 

On-site Service Plan

No.

Content of Technical Service

Planned Time

Composition of Dispatched Staffs

 

Job title

Number of people

1

Installation guideline

Equipment installation time

Service Engineer

1

2

Start-up commissioning

Start-up commissioning time

Service Engineer

1-2

3

On-site training

During test run

Service Engineer

1

4

Patrol inspection

Every two months after the equipment operation

Service Engineer

1

 
  

    D Building, No.8 Zhen Fa Six Road, New District, Wuxi, Jiang Su.
    0510-85310809 / 400-886-1856
    sales@turbo-tech.cn
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